> For the complete documentation index, see [llms.txt](https://docs.loadmill.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.loadmill.com/general/faq.md).

# General FAQs

## What is a load/performance test?

According to [Wikipedia](https://en.wikipedia.org/wiki/Load_testing):

> Load testing is the process of putting demand on an application and measuring its response. Load testing is performed to determine a system's behavior under both normal and anticipated peak load conditions.

## How can I get more credit to run tests?

You can get more credit by upgrading your subscription plan within **Settings - Billing - Change Plan**.

In case, you are looking for a custom plan or having other questions, please contact support by clicking on the bubble chat button in the lower-right corner of the screen or drop us a line at <support@loadmill.com>.

## How to report bugs?

You can send bug reports to <support@loadmill.com>