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Install Windows desktop app

This document outlines the required prerequisites and setup steps before installing the Loadmill Desktop App on a Windows system. Ensure these requirements are met to avoid installation or runtime issues.

✅ System Requirements

  • Operating System: Windows 10 or Windows 11 (64-bit)

  • Processor: Intel i3 or higher / AMD equivalent

  • Memory: Minimum 4 GB RAM (8 GB recommended)

  • Disk Space: At least 500 MB free space for installation plus additional space for captured HAR data and logs

  • Network: Stable internet connection required to communicate with Loadmill cloud services

⚙️ Software & Access Requirements

  • Administrative privileges to install software and security certificates

  • Optional: Corporate proxy credentials if behind enterprise firewall (the app supports proxy configuration)

🖥 Installation on Windows

  1. Download the latest version of Loadmill desktop app for Windows from here

  2. Double-click to run the setup

  3. App will get installed in the following folder: C:\Users\<username>\AppData\Local\desktop_app

Loadmill Desktop App

🔐 Certificate Installation (for HTTPS Traffic Capture)

  • When capturing HTTPS traffic (from browsers or mobile devices), Loadmill installs a local root certificate to decrypt HTTPS traffic

  • During installation, accept the certificate prompt to allow HTTPS capture

  • If using for mobile capture: export and install the certificate on the mobile device via Wi-Fi proxy configuration

  • Ensure both desktop and mobile device are on the same Wi-Fi network for proper capture

Proxy Tab

🌐 Network Configuration

  • Allow outbound HTTPS (TCP port 443) to Loadmill’s cloud endpoints

  • Ensure that any corporate VPNs or firewalls do not block the Loadmill app executable or proxy ports

  • For capturing mobile traffic, verify the device proxy is configured to the desktop app’s IP and port (shown within the app)

📁 Log and Configuration Paths

  • Log files: C:\Users\<username>\AppData\Roaming\Loadmill\logs

  • Configuration and captured data: Stored under the app’s user data directory in AppData\Roaming\Loadmill

Download Logs

📞 Support

For installation or connectivity issues, contact Loadmill Support via support@loadmill.com or refer to the official documentation at https://docs.loadmill.com/

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